Useful Information

Useful information you need to know ahead of your tour and visit to Shetland:

Group Size

Our small group tours are for groups of up to 4 people. If your group is more than 4 people, please get in touch for further options. We can easily accommodate larger groups subject to vehicle availability.

Vehicle

Vehicles used will be a Kia Sportage. If your group is larger than 4 people, it is possible to hire a larger vehicle to accommodate your group. It is also possible to hire a vehicle suitable for wheelchair access. 

Accessibility

If you require wheelchair access, please contact us to discuss your requirements. Some elements of the tours are not suitable for wheelchair users.

Some walking will be required on all tours, but this can be kept to a minimum if necessary.

Weather

The only thing predictable about Shetland weather is that it is unpredictable! Please dress for the outdoors and wear suitable footwear.

Occasionally, it is not always possible to do the tour as described due to the weather. We will contact you in advance should there be any issues.

Exclusive Tours

All tours will be private unless otherwise specified in the tour description. We will not sell tickets to other people as there is no way to socially distance at this time. This also gives us more options if you wish to make the tour longer and tailored to suit your needs.

Inclusions

All entrance fees are included in the price, however, food/drink is an additional cost. If you would like to extend the length of the tour and include refreshments/lunch, please do not hesitate to ask.

Cancellation Policy

If cancellations are made within 24 hours of the tour beginning, the full amount of the tour will be charged.

If you cancel more than 24 hours before the start of the tour, your payment will be refunded minus £25 per transaction to cover commission and admin fees.

Cruise ship passengers:

Please note if your ship fails to call to Lerwick due to bad weather or itinerary changes, this will be treated as a late cancellation and the full cost of your tour will be charged.