If cancellations are made within 24 hours of the tour beginning, the full amount of the tour will be charged.
If you cancel more than 24 hours before the start of the tour, your payment will be refunded minus £25 per transaction to cover commission and admin fees.
Cruise ship passengers:
Please note if your ship fails to call to Lerwick due to bad weather or itinerary changes, this will be treated as a late cancellation and the full cost of your tour will be charged.
Guests attending our Makkin Our Way Through Shetland tours are subject to a separate cancellation policy. Terms of which are detailed in the tour information sheet.